http://www.toddearwood.com/2008/11/28/chilis-is-firm-but-fun/ Connecting the dots of life and business Thu, 17 Jun 2010 21:43:17 -0400 http://wordpress.org/?v=2.8.4 hourly 1 http://www.toddearwood.com/2008/11/28/chilis-is-firm-but-fun/comment-page-1/#comment-602 earwood Tue, 02 Dec 2008 04:26:40 +0000 http://www.toddearwood.com/?p=310#comment-602 Mike- thanks for the comment and you're dead-on. Don't threaten if you won't enforce and why threaten when you can at least have a little fun and get your point across. Mike- thanks for the comment and you're dead-on. Don't threaten if you won't enforce and why threaten when you can at least have a little fun and get your point across.

]]> http://www.toddearwood.com/2008/11/28/chilis-is-firm-but-fun/comment-page-1/#comment-601 Mike Campbell Tue, 02 Dec 2008 04:18:13 +0000 http://www.toddearwood.com/?p=310#comment-601 I worked in a building that had a sign "Violators will be towed" and I never once saw anybody towed. There's no way management has all cars memorized and they will not risk losing customers for a silly towing policy. So if you know up front that you won't risk pissing off a customer by towing them, then don't post the sign. Or, do what Chili's did and make light of it. Good stuff. I worked in a building that had a sign “Violators will be towed” and I never once saw anybody towed. There's no way management has all cars memorized and they will not risk losing customers for a silly towing policy. So if you know up front that you won't risk pissing off a customer by towing them, then don't post the sign. Or, do what Chili's did and make light of it. Good stuff.

]]> http://www.toddearwood.com/2008/11/28/chilis-is-firm-but-fun/comment-page-1/#comment-504 earwood Tue, 02 Dec 2008 03:26:40 +0000 http://www.toddearwood.com/?p=310#comment-504 Mike- thanks for the comment and you're dead-on. Don't threaten if you won't enforce and why threaten when you can at least have a little fun and get your point across. Mike- thanks for the comment and you're dead-on. Don't threaten if you won't enforce and why threaten when you can at least have a little fun and get your point across.

]]> http://www.toddearwood.com/2008/11/28/chilis-is-firm-but-fun/comment-page-1/#comment-503 Mike Campbell Tue, 02 Dec 2008 03:18:13 +0000 http://www.toddearwood.com/?p=310#comment-503 I worked in a building that had a sign "Violators will be towed" and I never once saw anybody towed. There's no way management has all cars memorized and they will not risk losing customers for a silly towing policy. So if you know up front that you won't risk pissing off a customer by towing them, then don't post the sign. Or, do what Chili's did and make light of it. Good stuff. I worked in a building that had a sign “Violators will be towed” and I never once saw anybody towed. There's no way management has all cars memorized and they will not risk losing customers for a silly towing policy. So if you know up front that you won't risk pissing off a customer by towing them, then don't post the sign. Or, do what Chili's did and make light of it. Good stuff.

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