http://www.toddearwood.com/2009/03/10/because-no-isnt-an-option/ Connecting the dots of life and business Sun, 05 Feb 2012 08:01:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.toddearwood.com/2009/03/10/because-no-isnt-an-option/comment-page-1/#comment-670 Rob Wed, 11 Mar 2009 04:50:47 +0000 http://www.toddearwood.com/?p=685#comment-670 I blame it on <br>a) hiring cheap people, not good people, for customer service <br>b) bad example set at the top - too many ceos don't care about customers <br>c) bad culture (related to b)... but companies with a culture of customer service are usually awesome to deal with I blame it on

a) hiring cheap people, not good people, for customer service

b) bad example set at the top – too many ceos don't care about customers

c) bad culture (related to b)… but companies with a culture of customer service are usually awesome to deal with

]]> http://www.toddearwood.com/2009/03/10/because-no-isnt-an-option/comment-page-1/#comment-587 Rob Wed, 11 Mar 2009 00:50:47 +0000 http://www.toddearwood.com/?p=685#comment-587 I blame it on<br>a) hiring cheap people, not good people, for customer service<br>b) bad example set at the top - too many ceos don't care about customers<br>c) bad culture (related to b)... but companies with a culture of customer service are usually awesome to deal with I blame it on
a) hiring cheap people, not good people, for customer service
b) bad example set at the top – too many ceos don't care about customers
c) bad culture (related to b)… but companies with a culture of customer service are usually awesome to deal with

]]> http://www.toddearwood.com/2009/03/10/because-no-isnt-an-option/comment-page-1/#comment-541 Rob Tue, 10 Mar 2009 23:50:47 +0000 http://www.toddearwood.com/?p=685#comment-541 I blame it on<br>a) hiring cheap people, not good people, for customer service<br>b) bad example set at the top - too many ceos don't care about customers<br>c) bad culture (related to b)... but companies with a culture of customer service are usually awesome to deal with I blame it on
a) hiring cheap people, not good people, for customer service
b) bad example set at the top – too many ceos don't care about customers
c) bad culture (related to b)… but companies with a culture of customer service are usually awesome to deal with

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