Comments on: Zappos’ Amazing Return Policy http://www.toddearwood.com/2009/03/24/zappos-amazing-return-policy/ Connecting the dots of life and business Sun, 05 Feb 2012 08:01:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Dan A. Root http://www.toddearwood.com/2009/03/24/zappos-amazing-return-policy/comment-page-1/#comment-668 Dan A. Root Wed, 29 Jul 2009 08:29:18 +0000 http://www.toddearwood.com/?p=711#comment-668 This is just one of many great stories about Zappos customer support. It's great to see people like you posting about your experience, because it's exactly what they hope could happen. So, in the end, their great support strategy paid off - because afterall - you did post about it and if you had to put a price tag on the value of this blog post... it would be much more than both the shipping expenses they covered for you combined. <br> <br>As a pet medication e-commerce store owner, I make it my goal to mimic the truly revolutionary customer support model that Zappos has "re-invented". Hopefully one day my company will be mentioned with the likes of Zappos as a great company to both work for and buy from. <br> <br>Oh, and if you are ever in need of any pet medications - please consider us first, because we will take great care of you and your pet as Zappos did with your clothing items. <br> <br>Sincerely, <br>Dan A. Root <br><a href="http://PetMedPros.com" rel="nofollow">PetMedPros.com</a> This is just one of many great stories about Zappos customer support. It's great to see people like you posting about your experience, because it's exactly what they hope could happen. So, in the end, their great support strategy paid off – because afterall – you did post about it and if you had to put a price tag on the value of this blog post… it would be much more than both the shipping expenses they covered for you combined.

As a pet medication e-commerce store owner, I make it my goal to mimic the truly revolutionary customer support model that Zappos has “re-invented”. Hopefully one day my company will be mentioned with the likes of Zappos as a great company to both work for and buy from.

Oh, and if you are ever in need of any pet medications – please consider us first, because we will take great care of you and your pet as Zappos did with your clothing items.

Sincerely,

Dan A. Root

PetMedPros.com

]]> By: Dan A. Root http://www.toddearwood.com/2009/03/24/zappos-amazing-return-policy/comment-page-1/#comment-576 Dan A. Root Wed, 29 Jul 2009 04:29:18 +0000 http://www.toddearwood.com/?p=711#comment-576 This is just one of many great stories about Zappos customer support. It's great to see people like you posting about your experience, because it's exactly what they hope could happen. So, in the end, their great support strategy paid off - because afterall - you did post about it and if you had to put a price tag on the value of this blog post... it would be much more than both the shipping expenses they covered for you combined.<br><br>As a pet medication e-commerce store owner, I make it my goal to mimic the truly revolutionary customer support model that Zappos has "re-invented". Hopefully one day my company will be mentioned with the likes of Zappos as a great company to both work for and buy from.<br><br>Oh, and if you are ever in need of any pet medications - please consider us first, because we will take great care of you and your pet as Zappos did with your clothing items.<br><br>Sincerely,<br>Dan A. Root<br><a href="http://PetMedPros.com" rel="nofollow">PetMedPros.com</a> This is just one of many great stories about Zappos customer support. It's great to see people like you posting about your experience, because it's exactly what they hope could happen. So, in the end, their great support strategy paid off – because afterall – you did post about it and if you had to put a price tag on the value of this blog post… it would be much more than both the shipping expenses they covered for you combined.

As a pet medication e-commerce store owner, I make it my goal to mimic the truly revolutionary customer support model that Zappos has “re-invented”. Hopefully one day my company will be mentioned with the likes of Zappos as a great company to both work for and buy from.

Oh, and if you are ever in need of any pet medications – please consider us first, because we will take great care of you and your pet as Zappos did with your clothing items.

Sincerely,
Dan A. Root
PetMedPros.com

]]> By: Dan A. Root http://www.toddearwood.com/2009/03/24/zappos-amazing-return-policy/comment-page-1/#comment-550 Dan A. Root Wed, 29 Jul 2009 03:29:18 +0000 http://www.toddearwood.com/?p=711#comment-550 This is just one of many great stories about Zappos customer support. It's great to see people like you posting about your experience, because it's exactly what they hope could happen. So, in the end, their great support strategy paid off - because afterall - you did post about it and if you had to put a price tag on the value of this blog post... it would be much more than both the shipping expenses they covered for you combined.<br><br>As a pet medication e-commerce store owner, I make it my goal to mimic the truly revolutionary customer support model that Zappos has "re-invented". Hopefully one day my company will be mentioned with the likes of Zappos as a great company to both work for and buy from.<br><br>Oh, and if you are ever in need of any pet medications - please consider us first, because we will take great care of you and your pet as Zappos did with your clothing items.<br><br>Sincerely,<br>Dan A. Root<br><a href="http://PetMedPros.com" rel="nofollow">PetMedPros.com</a> This is just one of many great stories about Zappos customer support. It's great to see people like you posting about your experience, because it's exactly what they hope could happen. So, in the end, their great support strategy paid off – because afterall – you did post about it and if you had to put a price tag on the value of this blog post… it would be much more than both the shipping expenses they covered for you combined.

As a pet medication e-commerce store owner, I make it my goal to mimic the truly revolutionary customer support model that Zappos has “re-invented”. Hopefully one day my company will be mentioned with the likes of Zappos as a great company to both work for and buy from.

Oh, and if you are ever in need of any pet medications – please consider us first, because we will take great care of you and your pet as Zappos did with your clothing items.

Sincerely,
Dan A. Root
PetMedPros.com

]]> By: earwood http://www.toddearwood.com/2009/03/24/zappos-amazing-return-policy/comment-page-1/#comment-496 earwood Wed, 25 Mar 2009 14:54:39 +0000 http://www.toddearwood.com/?p=711#comment-496 Deryl - I agree. It's really hard NOT to like Zappos. I'm just impressed that they don't have to play the cheapest, "always on sale" game. Deryl – I agree. It's really hard NOT to like Zappos. I'm just impressed that they don't have to play the cheapest, “always on sale” game.

]]> By: Dallas J. Moore http://www.toddearwood.com/2009/03/24/zappos-amazing-return-policy/comment-page-1/#comment-497 Dallas J. Moore Wed, 25 Mar 2009 14:44:21 +0000 http://www.toddearwood.com/?p=711#comment-497 That's a good story. I could see me doing something funny like that. Customer service can talk miles for a company. Good stuff, thanks for sharing. That's a good story. I could see me doing something funny like that. Customer service can talk miles for a company. Good stuff, thanks for sharing.

]]> By: Deryl http://www.toddearwood.com/2009/03/24/zappos-amazing-return-policy/comment-page-1/#comment-495 Deryl Wed, 25 Mar 2009 12:13:04 +0000 http://www.toddearwood.com/?p=711#comment-495 It's easy to fall in love with a company like Zappos. When I bring them up in conversations, I typically refer to them as a company that "gets it". I've been out to their customer service/home office facility in Vegas and the culture is on full display there. It's cool to see a company who is great to their customers, employees & vendors! It's easy to fall in love with a company like Zappos. When I bring them up in conversations, I typically refer to them as a company that “gets it”. I've been out to their customer service/home office facility in Vegas and the culture is on full display there. It's cool to see a company who is great to their customers, employees & vendors!

]]> By: Ally http://www.toddearwood.com/2009/03/24/zappos-amazing-return-policy/comment-page-1/#comment-494 Ally Wed, 25 Mar 2009 03:42:53 +0000 http://www.toddearwood.com/?p=711#comment-494 That's terrific. I'm a HUGE fan of Zappos! That's terrific. I'm a HUGE fan of Zappos!

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