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Todd Earwood

Connecting the dots of life and business

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Posts categorized in “Business” are listed below.

Back To Business Reality: Online vs. Offline

Yesterday, I attended the local chamber‘s structured networking event. I reference the format because it wasn’t your average social/business gathering. Instead, we had 20 minutes at a table with six attendees and a facilitator to discuss three business topics. We completed this cycle two more times, so I chatted with 15 attendees and three facilitators [...]

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No Comments Category: Business

Honey and Flying Fists Both Work

Two quick stories that reminded me the importance of pushing when appropriate with different methods. First, my friend who owns a growing business and I were discussing how some employees easily accept “No” for answer. He referenced his struggles with a specific employee who either gave up too easily or was just getting pushed around [...]

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No Comments Category: Business

Zappos’ Amazing Return Policy

I recently ordered a couple clothing items from Zappos that didn’t quite fit. No biggie. I called their customer service line and immediately talked to a human being who changed my order to other items, emailed me the new receipt and a printable return label (i.e. – free shipping on my return). In my haste [...]

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7 Comments Category: Customers

Pimping Your Product at SXSW 2009

Many people attend conferences to grow their business and at SXSW it seems folks try REALLY hard to get noticed. Everyone references Twitter’s explosion in 2007, but I also remember Colin and Rob from Viddler as a 2007 memorable company. Their approach was pretty simple… they both wore Viddler t-shirts every day (I assume it [...]

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Top 5 Misconceptions of an Entrepreneur’s Life

I spent a good bit of my March in Las Vegas (LeadsCon) and Austin (SXSW) at conferences (which I paid for) and loved sharing startup stories with fellow entrepreneurs (Hint: everyone wants to tell their startup stories). Upon my return, I stopped by the bank and after reviewing my trip, she said, “You entrepreneur guys [...]

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Because No Isn’t An Option

In 2006, I had the pleasure of meeting Seth Godin and while I read most of his books, I don’t regularly keep up with his blog. However, I ran across his post last week and it struck a chord. The essence is… one person looked for a reason to NOT help and the other continuously [...]

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3 Comments Category: Business
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About Todd

Todd is a serial entrepreneur, connector and passionate about building MemberMinded.
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