#2 – They Are Always Right – Customers may not always be right, but they should walk away from (almost) any situation satisfied.

#5 – Deliver Your Promises – The key to your future success it taking care of today’s business. Track records are hard to escape.

#9 – Their Friends Are Your Friends – Whether it’s a prospect or long-time client, don’t be afraid to ask for leads. Most people want to be seen as a resource to others and if you take care of #5, then referrals will come.

If you need help making money for on AdSense, you MUST watch his video on how to make $25,000.

Photo taken at TBD.com‘s offices (those are post-it notes).