Todd Earwood » online training http://www.toddearwood.com Connecting the dots of life and business Wed, 18 Jan 2012 20:43:50 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Avoiding Information Overload With Customers And Prospects http://www.toddearwood.com/2009/05/05/how-do-you-inform-your-customers-and-prospects/ http://www.toddearwood.com/2009/05/05/how-do-you-inform-your-customers-and-prospects/#comments Tue, 05 May 2009 20:59:27 +0000 Todd Earwood http://www.toddearwood.com/?p=767 I am a big believer in keeping things simple when it comes to instruction and education. I love bulleted lists which is no surprise if you’ve read my blog before and I also love visuals, so this sign below was a winner. The picture was posted by a friend on Facebook and really grabbed my attention. It’s message was simple, humorous and memorable.

Personally, I struggle on how to teach my customers or inform my prospects without inundating them with content. I attempt to use screencasts, image mockups (screenshots) and searchable FAQs, but it’s still tough to keep things simple. If you look around the web, it seems I’m not the only one facing this debacle. How do you teach your customers or prospects to best use your offering? I’d love to hear your ideas and experiences (good or bad) below.

simple-business-sign

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